Privacy Policy

Last Updated: December 14, 2025

1. Overview

Reelioo (“Reelioo”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you access or use the Reelioo platform.

2. Information We Collect

We collect only the minimum data necessary to operate and improve the platform.

2.1 Identity & Account Data
  • Email address
  • Username
  • Encrypted password hash
2.2 Technical & Security Data
  • IP address
  • Device and session identifiers
  • Access logs for fraud prevention, security monitoring, and system integrity
2.3 Usage Data
  • Ticker searches
  • Feature interactions
  • Platform usage analytics

This data is used solely to improve usability, performance, and reliability of the platform.

3. Purpose of Data Processing

We process your data to:

  • Provide and maintain the Reelioo service
  • Secure user accounts and prevent abuse
  • Improve platform functionality and user experience
  • Comply with legal and regulatory obligations

We do not sell, rent, or trade personal data.

4. AI & Data Processing

Reelioo uses AI services (including OpenAI) to generate market analysis and insights.

  • Market data sent for AI processing is anonymized and decoupled from user identity
  • Personal trading history, balances, or PnL are never shared with third-party AI providers
  • AI providers act solely as data processors under strict confidentiality obligations

5. Payments & Financial Information

Reelioo does not store credit card or banking details.

  • All payments are processed via Razorpay, a PCI-DSS compliant payment gateway
  • We retain only transaction identifiers and subscription status linked to your account

6. Cookies & Tracking

We use essential cookies and similar technologies to:

  • Maintain login sessions
  • Ensure platform security
  • Improve performance and reliability

We do not use third-party advertising cookies.

7. Data Retention & Deletion

You retain full ownership of your personal data.

  • Account deletion requests can be sent to reeliooapp@gmail.com
  • Upon verification, personally identifiable data will be deleted from active systems within 72 hours
  • Certain minimal records may be retained where legally required (e.g., billing compliance)

8. Data Security

We implement industry-standard technical and organizational safeguards to protect your data, including encryption, access controls, and secure infrastructure. However, no method of transmission over the internet is completely secure.

9. Third-Party Services

We may engage trusted third-party service providers (such as cloud hosting, AI processing, and payment gateways) strictly to operate the platform. These providers are contractually obligated to protect user data and process it only as instructed.

10. Policy Updates

We may update this Privacy Policy from time to time. Any material changes will be communicated through the platform or via email. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact

For privacy-related questions or requests, contact us at:

📧 reeliooapp@gmail.com